Shipping and returns
Parcels are generally shipped within 24 hours after receipt of payment. Shipping is done by So Colissimo. For information, the average delivery time in metropolitan France is 3 working days (Fianet data).
Delivery is carried out to the address provided by the customer during the order process. In the event of absence, a delivery notification will be left in your letter box. Your parcel will be available at your local Post Office. Eventual delays do not give the customer the right to claim damages from the seller.
Goods are always carried at the customer's risk. Always inspect your parcel on delivery. You have a 48-hour time-limit to make any eventual objections to the carrier in case of failure or damage. In case of damage related to the carrier, the receiver must make an objection with the carrier. The refund of damaged goods can only be made if an objection has been formulated.
Shipping charges include packaging, handling and postal charges.